Shipping policy

Effective Date: [Insert Date]

Thank you for shopping with [Your Store Name]. This Shipping Policy explains how we process and deliver your orders.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or public holidays.
• During peak periods or promotional events, processing times may be longer.

Shipping Times

Estimated delivery times may vary depending on your location:

• Domestic Orders: 3–7 business days
• International Orders: 7–21 business days

Please note that these are estimates and actual delivery times may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location and the selected shipping method. Any applicable taxes or customs duties are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, if available. Tracking updates are provided by the shipping carrier and may take up to 24–48 hours to appear.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, we may not be able to issue a refund or replacement for lost packages.

Delayed or Lost Shipments

While we work with trusted shipping partners, delays may occur that are beyond our control. If your order appears to be lost or significantly delayed, please contact us and we will assist you in working with the carrier.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged packaging and products. We will review your claim and provide an appropriate resolution.

International Shipping

International customers may be responsible for customs duties, import taxes, or other fees imposed by their local authorities. These charges are not included in the purchase price or shipping cost.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Contact Us

If you have any questions about our Shipping Policy or your order, please contact us:

• Email: support@[yourstore].com
• Business Name: [Your Store Name]
• Address: [Your Business Address]